As a user of the service what do I need to do?
The process will be smoother if you add your security option before your administrator switches on Multifactor Authenticaion.
NOTE: Often people have other company or personal Microsoft logins. Your web browser may be logged in to one of those services. You need to ensure you are logged into the correct service and one method is to use your web browser in a private mode (for Google, thats a ‘New Incognito Window’, and for Microsoft Edge thats a ‘New InPrivate Window’).
You can check which email address is associated with the details you are chaning as it will be listed at the top of the Additional Security Verification page that you link to below.
Click on this link to access the ‘Additional security verification options and to set them https://aka.ms/mfasetup
- Your company may have provided you with multiple options, you should complete the details on the page. You can refer to the below video for extra assistance.
If you wish to change your default sign-in method or update your details in the future you can visit this link https://aka.ms/mysecurityinfo
If your company has already turned on Multifactor Authentication or you’d prefer to read the steps in details please visit this link: https://aka.ms/securityinfoguide